Keep the real Facebook listing attached to each LotCaster publication. Enter it manually or attach the most recently viewed Marketplace listing with Companion.
Customer opportunities
Lead Center
Manage customer opportunities, response timing, ownership, and appointments from one focused queue.
Your assigned leads
LotRescue
Dormant lead opportunities
Human approval required
Upload dormant leads, see why current inventory makes them relevant again, and review every personalized follow-up before using it.
Choose a contact to review their timeline and prepare a follow-up.
Permission unknown
Live Facebook conversationWaiting for Companion
Not observed
Marketplace opportunityWaiting for inquiry context.
Open this customer's Messenger thread in Facebook with Companion running. Care will reflect the current seller-visible conversation here.
Replies require your click and are sent through the exact Facebook conversation open in Companion.
Live message text is transient browser context. LotCaster saves links, opportunity state, and important signals—not a duplicate Messenger archive.
Care Response Coach
Customer reply
Normal
Natural-language draft
This coach card never sends when opened. Any eligible Safe Autopilot reply appears separately in the recorded conversation.
Record a customer reply received elsewhere
This adds the reply to LotCare but does not send anything.
0 / 1600 characters
Simulation follows live-send safeguards. SMS permission must be recorded first, and no carrier is connected.
Approved response playbook
Message templates
Templates remain drafts until a team member approves them for a specific customer.
People & performance
Team
Managers
Invite managers and salespeople by email. Each person creates their own password; managers can deactivate access or send password resets.
0assigned
0prepared
0posted
0unassigned
Team performance
Recent activity
Computer setup
LotCaster Companion
Install the companion on each dealership computer that needs protected Dealer.com inventory capture or assisted Facebook listing forms.
Checking this computer…
1
Download the companion
The package contains the approved LotCaster browser extension. Keep it in a permanent folder after unzipping.
Choose Load unpacked and select the unzipped folder.
3
Confirm the connection
Reload LotCaster after installation. This page will automatically show when the companion is connected.
Changing computers? Sign into LotCaster on the new computer, open this Companion page, and repeat these steps. No dealership inventory or account information is stored inside the download.
Product guidance
Help Center
Use LotCaster to prepare accurate listing packets and track dealership posting work. Final publishing always remains a manual user action.
Salesperson quick start
Find an assigned or ready vehicle.
Open its Listing Packet.
Resolve any missing-field warnings.
Copy the approved details and photos.
Review the destination form and publish manually.
LotCaster will confirm the publication automatically when Companion detects Facebook has published it.
Manager quick start
Confirm the authorized Inventory Source.
Import or refresh inventory.
Review the import result and warnings.
Spot-check pricing, mileage, categories, and photos.
Export CSV for backup or review.
Daily posting checklist
Refresh inventory before preparing listings.
Verify price, mileage, VIN, stock number, and category.
Use clear photos that belong to the selected vehicle.
Review the dealership footer and listing description.
Mark completed work posted in LotCaster.
Listing best practices
Use the generated title and keep facts consistent.
Lead with the best exterior photo.
Avoid unsupported claims or outdated pricing.
Keep contact and availability language dealership-approved.
Compliance reminders
Verify every listing before publishing.
Use only inventory data and photos your dealership is authorized to use.
LotCaster prepares information; it does not publish listings or control social accounts.
The user manually completes the final posting step.
What not to do
Do not share Facebook passwords with LotCaster.
Do not automate buyer messages or account actions.
Do not publish without checking vehicle availability.
Do not reuse photos from a different vehicle.
Master dealer enrollment center
Dealer Enrollment Center
Master email only
Create the dealership, connect its authorized inventory source, configure pricing, and invite the owner in one guided setup. Only LotCaster master accounts can access this page.